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Making e-commerce work for you

Published Wednesday, March 01, 2006

THE PANEL FOR THE SESSION, “The Truth About e-Business and Electronic Ordering,” was not surprised when only half of the attendees indicated that they place orders electronically with their supply base. That gave the panel the opportunity to hammer home the message. “The manual process we have today is like picking up dead fish — a huge waste of time and resources,” said John Minor, executive vice president and COO of Midwest Wheel Companies. “If purchase orders (PO) for suppliers are phoned in, the call goes to customer service, which hand-writes or keys in the order. If the ...

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